DECORE PRIVACY POLICY

Jocral Pty Ltd (ACN 001 901 471) trading as Decore Australia.
1. Introduction

Jocral Pty Ltd trading as Decore Australia (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or sign up to receive updates about the Decoré product relaunch.

We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and the Spam Act 2003 (Cth).
2. What Information We Collect
When you register your interest in Decoré, we may collect:

• Your name (if provided)
• Your email address
• Your mobile phone number
• Any information you voluntarily provide to us

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)
3. How We Collect Information
We collect personal information when you:

• Enter your details into our website sign-up form
• Subscribe to updates
• Provide consent to receive SMS marketing communications
• Contact us directly via email
• Interact with our website

We may use platforms such as Shopify, email marketing providers, SMS marketing providers, and analytics services to facilitate this process.
4. Why We Collect Your Information
We collect your personal information to:

• Send you updates about the Decoré relaunch
• Notify you about product launches, exclusive releases and promotional offers
• Send email and SMS marketing communications (where consent has been provided)
• Improve our website and user experience
• Respond to your enquiries

We will only use your information for marketing purposes where you have opted in and provided express or inferred consent in accordance with Australian law.
5. Email and SMS Marketing Communications
By providing your contact details and opting in, you consent to receiving marketing communications from Decore Australia via email and/or SMS.

Our marketing communications comply with the Spam Act 2003 (Cth) and include:

• Clear identification of the sender
• Our contact details
• A functional unsubscribe facility

You may opt out at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to SMS messages
• Contacting us at contact@decoreshampoo.com.au

We will process unsubscribe requests promptly and at no cost to you.

We will not send SMS marketing messages without consent.
6. Disclosure of Personal Information
We may disclose your information to:

• Website hosting providers
• Email marketing service providers
• SMS marketing service providers
• IT and technology support providers
• Professional advisers (lawyers, accountants)

We do not sell, rent or trade your personal information.

Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy law.
7. Data Security
We take reasonable steps to protect your personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Cookies and Analytics
Our website may use cookies and analytics tools to:

• Understand visitor behaviour
• Improve functionality
• Measure marketing effectiveness

You may adjust your browser settings to refuse cookies, although this may affect website functionality.
9. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact:

Email: contact@decoreshampoo.com.au

We will respond within a reasonable time.
10. Complaints
If you believe we have breached your privacy rights, please contact us at:

contact@decoreshampoo.com.au

We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.